OUR DELIVERY OPTIONS

DELIVERY SERVICES TO MEET YOUR BUSINESS NEEDS

We understand you have different delivery needs based on the job and shipping destinations. That’s why Hilti offers a wide range of delivery service options providing high level of flexibility including standard, saver, same day, air and self pick-up.

Standard Delivery

  • Order before 2:30pm for standard delivery to your location
  • Next day delivery for Sydney, Melbourne, Brisbane, Gold Coast
  • 2-5 days for other locations
  • $25 for orders placed online
  • $49 for all orders placed via Customer Service, Account Manager or B2B e-procurement.

Saver Delivery

  • Order before 2:30pm for saver delivery to your location
  • Deliver within 4 business days for Sydney, Melbourne, Brisbane, Gold Coast
  • 5-9 days for other locations
  • $15 for orders placed online
  • $25 for all orders placed via Customer Service, Account Manager or B2B e-procurement.

Same Day Delivery

  • Order before 10:30 am via our customer service (Monday to Friday)
  • Same day delivery available in Sydney metropolitan areas
  • $90 per delivery 

Express Air

  • Next business day in cities with airports
  • 2-5 days for other regional locations.
  • Contact Hilti Customer Service for arrangements
  • Hazardous items may be restricted from air delivery services

 

Same Day Pick Up from Central Warehouse

  • Same day pick up from our Central Warehouse at no cost (only available for Sydney customers)
  • Pick up time: 08:00 am – 15:30 pm (Monday to Friday)
  • Order cut off time: 12:00 pm (Monday to Friday)
  • Targeted turnaround time: minimum 2 hours
  • Orders can be placed via Customer Service on 131 292

 

Click & Collect

  • Place your order on our website and select a Hilti Store as pick-up location.
  • Pick up your order in a Hilti Store just 1 hour later during our store opening hours.

Tool Repair pick up and delivery

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  • Book your repair before 2:30 pm (online or via customer service)
  • Next day pick up in Sydney, Melbourne, Brisbane, Gold Coast, Adelaide & Perth
  • Free for Fleet Management tools
  • Free for tools within the No-Cost wear & tear warranty period
  • $25 for tools outside the No-Cost wear & tear warranty period booked in online
  • $49 for all tool repairs booked via Customer Service, and Hilti Stores, outside the No-Cost wear & tear warranty period 

Contact our Customer Service