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Digital User & Authorisation Management

Control and manage levels of access in Hilti Online for all people within your business

User Management gives customers visibility into their users and allows them to assign different user roles and permissions on Hilti Online.

Benefits of Digital User & Authorization Management

More Transparency and Control

Monitor and keep track of who in your company has access to Hilti Online and who is authorised to make purchases.

Central Admin Portal

Manage your employees’ roles and permissions on Hilti Online easily and efficiently through a central admin portal. You can choose and assign 4 predefined roles.

Increased Security

User & Authorisation Management ensures that employees only have the necessary permissions relevant to their individual tasks.

Overview of Roles and Features

Admin Role

The admin has full access to all features of Hilti Online. The main tasks are managing users and permissions through the admin portal. All company contacts will be displayed and can be managed as follows:

  • Assign or change user roles
  • Create new users
  • Edit user details
  • Invite users to join Hilti Online (registration invitation)
  • Deactivate user access

Buyer Role

Users with the Buyer role can access these features of Hilti Online:

  • Create quotes and orders
  • View customer-specific prices
  • Full access to equipment management
  • No access to the admin portal

Extended Non-Buyer / Non-Buyer Role

Extended Non-Buyer Role:

  • Access digital self-services in equipment management (e.g., register and track repairs)
  • Cannot create quotes or orders
  • Access to equipment management (fleet equipment cannot be exchanged)
  • No access to the admin portal

Non-Buyer Role:
Includes all Extended Non-Buyer features, except they do not have access to view:

  • Customer-specific prices
  • Fleet management costs
  • Repair costs

Would you like to activate Hilti User & Authorisation Management?

Click the button below to request the activation of Hilti Digital User & Authorization Management.

Request User & Authorization Management